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guest services

For Your Shopping Convenience

CUSTOMER SERVICE
Visit the Mall Management Office, located near Bosvov’s, for Gift Card Sales and Balance Inquires, complimentary wheelchairs, and mall information. While you are here, you can also sign your children up to be part of Cumberland Mall’s Kid’s Club. Stop by and pick up an application today to take advantage of exclusive discounts, exciting events, and more!

EMERGENCY SERVICES
For your health and safety, our Security staff is certified in first aid, CPR, and the use of our Automated External Defibrillator (AED) and Oxygen (O2) units.

GIFT CARD BALANCE INQUIRES
Gift Card Balance Readers are located near Matthew’s Hallmark and at the Mall Management Office.

STROLLERS
Rental strollers are available near Marshalls and the former Value City.

RESTROOMS
Located near Coffee Beanery.

BABY CHANGING TABLES
Located in the ladies, mens, and family restrooms.

ATM MACHINES
Located near Marshalls and Sunglass Hut.

MAIL-BOX
Located outside the former Value City entrance.

SMOKE-FREE ENVIRONMENT
Cumberland Mall is totally smoke-free.